Stephen DiOrio

"5 stars for Lisa DeNicola. Shopping around for home/auto insurance quotes and she treated me like family. One of the best experiences I've had with an insurance company. And this is even before I've made any decisions as to which insurance company to go with. After interacting with Lisa on the phone numerous times, I can say that her patience, professionalism, and hard work have earned my trust. If Lisa is any reflection of this branch and the overall insurance company, she will have earned my business wholeheartedly. The interaction aside, the objective rates Lisa provided me were extremely competitive too! Definitely consider this branch in your home/auto insurance search, and you'll be lucky and know you're in good hands if Lisa picks up."

"This is long overdue, but Lisa DeNicola at State Farm is a rock star. I can't thank her enough for her assistance this past summer. I had to come to the painful decision to let my Elantra go and get another vehicle (and in a short amount of time). Lisa endured many a phone call and email from me to help me along in this process. One day I was sure about a Subaru and had her go through updating my insurance. Then maybe like a few hours later, "Uh, Lisa, I'm going with a Hyundai instead. Can we reverse what you just did?" Lisa was so helpful and patient while I changed my mind and worked to get my insurance updated so my new vehicle would be covered. In fact, Lisa is always helpful (and personable) when I call about my automotive needs. State Farm is very fortunate to have such an invaluable employee. Treat her well, State Farm."

"I have been with Steve DiOrio and his office for over 30 years. It is with good reason - he and his staff have always been attentive, professional, responsive and thorough. They truly care about taking care of you as a person and they spend whatever time it takes to get things done properly and quickly. They are prompt in returning calls and stay on top of the job until it is finished. I trust them immensely and will be with them for another 30 years!"

"I recently purchased a new home owner's policy and was assisted by Lisa DeNicola. I had a ton of questions and concerns which were all taken care of by Lisa. She was very knowledgeable as well as very personable and made the whole experience run smoothly- from working with me to dealing with the real estate company handling my transaction. It's so refreshing to work with a business professional that treats you more like a friend than just a customer. I would HIGHLY recommend this office and especially working with Lisa!!! Thanks for everything!"

"My 2015 vehicle just broke down this a.m. while driving. I called number on back of my insurance card and after waiting 15 minutes, incompetent rep took forever to Try to even arrange simple tow...so I called my agent Steve D'Orio directly who was "in a meeting",although I expressed to receptionist it was important, and he never came to phone. I waited over 3 and a half hours,missed day of work Really? Deplorable customer care. I calledZteve back again and he was "on the phone " agaim,again, I explained to receptionist I've been waiting Hours,no calls back,no tow yruck.I...finally called tow truck myself. I will be leaving this agency to goto a broker I know has supirb customer care. Do Not Recommend this agency,or for that matter generic,poorly trained State Farm."

"Our family has been with Steve and his team for over 30 years. They have always been there when needed and also have suggested better options with coverage when reviewing our policies. Steve has known and covered our family starting with my parents. we are happy to be covered by Steve and his team. Jeff and Lisa Paolizzi"

"We have had Steve as our insurance broker for over 25 years and he has always been incredibly responsive. Most recently I needed a very quick turn-around on insurance for a new vehicle. I called him (on a Saturday) and he answered on the second ring and within 10 minutes I had my insurance card emailed to me! Great service!"

"We've been with Steve and State Farm for many many years (decades!) and have always had nothing but A+ service. Pat has made our lives super simple and takes care of all our insurance needs so effortlessly. You can have all those other companies but we're sticking with Steve (and Pat) and State Farm."

"Immediately after financing a new-used vehicle (see my review of Kia of Coatesville and my excellent experience with their staff and motors), it was time to switch auto insurance carriers as the one I was under at the time, Amica, decided to try to keep charging me 'lease vehicle' rates, which, as many know, are often more than one's monthly lease payment, and I had not been involved in a collision or driver/vehicle infraction in decades. Switching to State Farm was probably the quickest, easiest, most pleasant insurance experience I've had in dealing with insurance carriers and their representatives. It was this simple: - Phoned State Farm (which lists a local number, oddly comforting) and spoke to a very helpful representative who was attentive and did not sound as though they were seated in a call center with 1000 other screaming reps. They initially only asked me for two pieces of information and indicated I would be contacted in regards to a quote. - I received a quote about one hour later via email. - The quote was a third of the price I was currently paying for the same coverage from Amica. - I contacted State Farm the following Monday and spoke to the same representative, rather than a random person I have to start the details with all over again as was often the case with other carriers. She asked for the remaining details to start the policy and with half an hour it was effective and I had ID cards. - The big surprise; the cost of the policy was EXACTLY what they had originally sent me in the quote. I've probably had four or five carriers over the years and in almost every instance the quote and actual monthly payment varied (monthly payment somehow always ended up being more than the quote). Thank you State Farm. The first representative was the last representative I spoke to and they kept me informed along each step of the process. The old school feeling of having one agent familiar with your policy goes a long way. Highly recommended if you have been with an insurance carrier for years and feel like you're paying too much per your driving history and/or are getting gouged for insurance on a leased vehicle."