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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anita Vasko

May 29, 2025

5  out of  5
rating by Anita Vasko
"They are always extremely helpful!"
We responded:
"Anita, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Stephen"
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Stephen Kossuth

May 20, 2025

5  out of  5
rating by Stephen Kossuth
"Steve DiOrio and his team have been handling our insurance needs since 2019, and we couldn’t be more satisfied. Throughout the years, Steve has consistently provided thoughtful, pragmatic advice—helping us manage risk effectively while keeping insurance costs reasonable. What sets Steve apart is his integrity; we’ve never felt pressured to purchase more coverage than necessary. His team is also incredibly responsive and easy to work with. We experienced a major water damage claim during a home renovation, and the entire State Farm team—under Steve’s guidance—was professional, compassionate, and fair. Their support during that stressful time was outstanding, and we felt truly cared for. Because of this exceptional service, Steve and his team have earned our continued business. We highly recommend them to anyone looking for trustworthy, responsive, and knowledgeable insurance professionals."
We responded:
"Stephen, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Stpehen"
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Todd Brickman

May 15, 2025

5  out of  5
rating by Todd Brickman
"Stephen DiOrio State Farm is the best. Entire staff is friendly and extremely hard working. Matthew Watmuff is who I work with and he is a phenomenal agent. Very knowledgeable, friendly, and hard working. Switched the entire family over seamlessly. Couldn’t be happier."
We responded:
"Paul, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Stephen "
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Alex Marino

May 7, 2025

5  out of  5
rating by Alex Marino
"Matt and Steve do a wonderful job handling our HOA insurance. Always helpful and efficient. I highly recommend."
We responded:
"Alex, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Stephen "
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Andy Simon

March 27, 2025

5  out of  5
rating by Andy Simon
"Long time customer Have insured many homes and vehicles in several states with this team They ALWAYS RESPOND IMMEDIATELY They always take care of EVERYTHING They all cover for one another, you always have someone available to help Never a complaint Extremely satisfied with all the many services"
We responded:
"Andy, thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our services. It means a lot to us that you appreciate our responsiveness and teamwork. My team and I are committed to always being there for you, and it’s great to know that we've met your expectations. If you ever need anything further, don’t hesitate to reach out. We’re here to help! - Stephen "
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Jesse Rong

March 24, 2025

5  out of  5
rating by Jesse Rong
"Excellent service! Thanks Steve! Thanks Jay!"
We responded:
"Thank you for the 5 stars, Jesse! We truly appreciate your support! - Stephen"
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tamas szene

February 21, 2025

5  out of  5
rating by tamas szene
"Smooth and seamless experience. Matt did a fantastic job job, quick, efficient and competitive pricing. Highly recommend."
We responded:
"Thank you for your feedback, Tamas! We're so glad to hear that you found our team helpful in finding the right insurance for you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Stephen "
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The Brenan Group LLC

December 21, 2024

5  out of  5
rating by The Brenan Group LLC
"We have had a myriad of insurance products - auto, home, life, rental and commercial policies - with this State Farm office, and on each and every one, Jay has been thorough, prompt and extremely helpful. He is an absolute pleasure to work with. Additionally, Stephen has chimed in with additional keen insights about our insurance questions. Best insurance agents we have ever worked with."
We responded:
"Hello, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Stephen"
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Courtney Smith

December 6, 2024

5  out of  5
rating by Courtney Smith
"I've been working with Jay for the past several years and it's been a pleasure. He's been responsive and willing to assist me with my needs and any last minute changes I've needed to make (purchasing and adding a new car as well as assisting with my house rental policy). I'd highly recommend Jay! ~ Courtney S."
We responded:
"Courtney, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Jay to be professional, patient, and friendly. Your recommendation means a lot to us! - Stephen "
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Suo Mex

November 14, 2024

5  out of  5
rating by Suo Mex
"Responsive and pleasant, both Steve and Jay!"
We responded:
"Suo, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Call us anytime! - Stephen "
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Linda J

November 12, 2024

5  out of  5
rating by Linda J
"I had been shopping around online and comparing prices from many companies - Allstate, Erie, Progressive, Geico, Liberty Mutual, etc. I actually talked to a LIVE, very informative and helpful person (Matt) at State Farm and am so glad I did. The rates were comparable or better than most and I feel like I was able to pick the right levels of coverage or my family. Added bonus is that there are local offices in Wayne and Newtown Square. Extremely satisfied with the choice and would highly recommend."
We responded:
"Linda, thanks for sharing your experience. We’re so happy to hear that you’re pleased with our services. Customer satisfaction is our top priority, and feedback like yours reassures us that we’re on the right track. Let us know if we can ever be of further assistance! - Stephen"
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Nandhini Usha

November 8, 2024

5  out of  5
rating by Nandhini Usha
"I received exceptional customer service and quick response."
We responded:
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Stephen"
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Tom Maiocco

November 8, 2024

5  out of  5
rating by Tom Maiocco
"I had the unpleasant experience of being involved in n automobile accident a couple weeks ago. Between Steve DiOrio, his office and State Farm, my situation was handled politely, helping me through all the items that needed to be addressed and my claim was settled seamlessly. My most recent comment to Steve was that his company's slogan "Like a good neighbor...is a truism that you can trust! Thank you Steve and State Farm!"
We responded:
"Tom, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Stephen"
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Amit B

October 23, 2024

1  out of  5
rating by Amit B
"Done know if these guys are running some shady practice, policy changes confirmed for ver the phone are not made, high premiums continue to get charged. Totally inept."
We responded:
"A B, I’m sorry to hear about your experience and that your expectations were not met. Unfortunately, based on your username, we are unable to locate you within our book of business. We take your concerns seriously and I’d like to help resolve this matter. We strive for transparent and reliable service. Your feedback is invaluable in helping us improve our processes. Please reach out to me directly at the office so we can address your situation and work towards a resolution. Thank you. - Stephen"
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John Groch

September 25, 2024

5  out of  5
rating by John Groch
"We've been with State Farm for over 50 years with another agent for most of that time. He retired and recommended Steve. Steve and his team have continued to provide excellent service, paying regular attention to our changing needs."
We responded:
"Thank you for sharing your positive experience, John! Our wish is that we always provide you with an excellent customer service experience. I am so grateful to have such a terrific team behind me each day! We could not be more happy to see such kind feedback. - Stephen"
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Ellen Goss

September 20, 2024

5  out of  5
rating by Ellen Goss
"We’ve been with Steve for as long as he’s been in business and he’s never let us down…. We’re talking LOTS OF YEARS!!! Thank you and your staff for a lifetime of comfort!!!"
We responded:
"Thank you so much for your heartfelt review, Ellen! We’re incredibly grateful for your long-standing trust in our team. It means a lot to us to know we’ve been able to provide you with comfort and support over the years. If you ever need anything, please don’t hesitate to reach out! - Stephen "
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micky hu

August 29, 2024

5  out of  5
rating by micky hu
"Matt is very friendly and helpful for my car and home insurance. Great agent!"
We responded:
"Micky, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Stephen"
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ann yacko

July 10, 2024

5  out of  5
rating by ann yacko
"I've been with this agency for over 45 years and service has been A plus. Steve and every member of the team is very knowledgeable and friendly. It's been a great experience over the years and I highly recommend Steve DiOrios State Farm agency."
We responded:
"Ann, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your loyal business over the years and are thrilled to hear about your positive experience with our customer service. The recommendation of our business brings my team and I endless joy. Call us anytime. - Stephen"
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Kayla Snyder

June 10, 2024

5  out of  5
rating by Kayla Snyder
"Can't say enough about how positive the experience was. I purchased life insurance & have no insurance background, so had a lot of questions that were answered in clear, understandable terms. Jack (Account Rep) is incredibly friendly, flexible, and easy to talk to while remaining professional and informative. Made the entire experience pleasant and positive, and we will absolutely call him in the future."
We responded:
"Kayla, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Stephen"
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MICHELE DOUGHERTY

June 7, 2024

5  out of  5
rating by MICHELE DOUGHERTY
"I HIGHLY recommend Jack at State Farm, his customer service is second to none. I appreciate that he took the time to professionally explain, in detail, all coverages for home, auto and an umbrella policy to fully protect me. I now have more coverage, tailored specifically to me, and I am still saving money over my old insurer. He is courteous, responsive, extremely knowledgeable and such a pleasure to deal with, simply top-notch. If it was an option, Jack would get 10 ⭐️ stars from me!"
We responded:
"Michelle, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Stephen"
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Emily Tobia

June 6, 2024

5  out of  5
rating by Emily Tobia
"I've worked with Steve and Jack and they are both wonderful! Very personal service. Would definitely recommend."
We responded:
"Emily, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Stephen"
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Nina Alston

May 28, 2024

5  out of  5
rating by Nina Alston
"I appreciate the courtesy from Steve DiOrio and James Mitchell, the care and consideration and patience provided to me. The service is always timely and pleasant. Thank you so very much for excellent service for my mom's insurance needs. Many thanks again!"
We responded:
"Thank you for the 5-star review, Nina! I am glad we were able to make assisting your mom with her insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Stephen "
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Larry DeYoung

May 14, 2024

5  out of  5
rating by Larry DeYoung
"Stephen DiOrio State Farm has been our property and casualty insurance agent since we moved to Radnor in 1978. The staff have always been helpful and responsive, and have guided us through the involved processes in the few times we have needed help. Real, live people actually answer the telephone when you call the office. I have no hesitation at all in recommending them."
We responded:
"Thank you, Larry! I’m happy your insurance experience was so positive! My team and I appreciate your loyal business over the years, and have very much enjoyed working with you! Call us anytime. - Stephen "
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Seth Reeser

April 26, 2024

5  out of  5
rating by Seth Reeser
"I've never had an agent that is so responsive, friendly, and on top of it. Jay keeps your best interests in mind and is always there to answer any questions. Keep up the great work!"
We responded:
"Seth, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Stephen"
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Ray M

April 16, 2024

5  out of  5
rating by Ray M
"Jay my State Farm agent is great. His expertise and unwavering dedication not only secured the best rate imaginable for my car insurance but also crafted an experience that felt tailor-made just for me. Right from our initial conversation, Jay's genuine care and attention to detail reassured me that I was in capable hands. Jay went above and beyond to ensure I understood every aspect of my policy, patiently answering all my questions and concerns. It is evident that he genuinely cares about my well-being and peace of mind. I cannot express enough gratitude for Jay's exceptional service and support. And a heartfelt thank you to the Stephen DiOrio State Farm agency staff and Stephen DiOrio himself for their invaluable services. With Jay and Stephen DiOrio agency I feel like I have a trusted team looking out for my best interests. If you're in search of an insurance partner who truly cares, look no further than Jay and Stephen DiOrio."
We responded:
"Ray, thank you so much for your kind review! Your experience with our team is exactly what we strive for. Our goal will always be to leave you with a satisfying experience! - Stephen "