State Farm® Insurance Agent Stephen DiOrio
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
The Brenan Group LLC
December 21, 2024
"We have had a myriad of insurance products - auto, home, life, rental and commercial policies - with this State Farm office, and on each and every one, Jay has been thorough, prompt and extremely helpful. He is an absolute pleasure to work with. Additionally, Stephen has chimed in with additional keen insights about our insurance questions. Best insurance agents we have ever worked with."
"Hello, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Stephen"
Courtney Smith
December 6, 2024
"I've been working with Jay for the past several years and it's been a pleasure. He's been responsive and willing to assist me with my needs and any last minute changes I've needed to make (purchasing and adding a new car as well as assisting with my house rental policy). I'd highly recommend Jay! ~ Courtney S."
"Courtney, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Jay to be professional, patient, and friendly. Your recommendation means a lot to us! - Stephen "
Suo Mex
November 14, 2024
"Responsive and pleasant, both Steve and Jay!"
"Suo, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Call us anytime! - Stephen "
Linda J
November 12, 2024
"I had been shopping around online and comparing prices from many companies - Allstate, Erie, Progressive, Geico, Liberty Mutual, etc. I actually talked to a LIVE, very informative and helpful person (Matt) at State Farm and am so glad I did. The rates were comparable or better than most and I feel like I was able to pick the right levels of coverage or my family. Added bonus is that there are local offices in Wayne and Newtown Square. Extremely satisfied with the choice and would highly recommend."
"Linda, thanks for sharing your experience. We’re so happy to hear that you’re pleased with our services. Customer satisfaction is our top priority, and feedback like yours reassures us that we’re on the right track. Let us know if we can ever be of further assistance! - Stephen"
Nandhini Usha
November 8, 2024
"I received exceptional customer service and quick response."
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Stephen"
Tom Maiocco
November 8, 2024
"I had the unpleasant experience of being involved in n automobile accident a couple weeks ago. Between Steve DiOrio, his office and State Farm, my situation was handled politely, helping me through all the items that needed to be addressed and my claim was settled seamlessly. My most recent comment to Steve was that his company's slogan "Like a good neighbor...is a truism that you can trust! Thank you Steve and State Farm!"
"Tom, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Stephen"
A B
October 23, 2024
"Done know if these guys are running some shady practice, policy changes confirmed for ver the phone are not made, high premiums continue to get charged. Totally inept."
"A B, I’m sorry to hear about your experience and that your expectations were not met. Unfortunately, based on your username, we are unable to locate you within our book of business. We take your concerns seriously and I’d like to help resolve this matter. We strive for transparent and reliable service. Your feedback is invaluable in helping us improve our processes. Please reach out to me directly at the office so we can address your situation and work towards a resolution. Thank you. - Stephen"
John Groch
September 25, 2024
"We've been with State Farm for over 50 years with another agent for most of that time. He retired and recommended Steve. Steve and his team have continued to provide excellent service, paying regular attention to our changing needs."
"Thank you for sharing your positive experience, John! Our wish is that we always provide you with an excellent customer service experience. I am so grateful to have such a terrific team behind me each day! We could not be more happy to see such kind feedback. - Stephen"
Ellen Goss
September 20, 2024
"We’ve been with Steve for as long as he’s been in business and he’s never let us down…. We’re talking LOTS OF YEARS!!! Thank you and your staff for a lifetime of comfort!!!"
"Thank you so much for your heartfelt review, Ellen! We’re incredibly grateful for your long-standing trust in our team. It means a lot to us to know we’ve been able to provide you with comfort and support over the years. If you ever need anything, please don’t hesitate to reach out! - Stephen "
micky hu
August 29, 2024
"Matt is very friendly and helpful for my car and home insurance. Great agent!"
"Micky, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Stephen"
ann yacko
July 10, 2024
"I've been with this agency for over 45 years and service has been A plus. Steve and every member of the team is very knowledgeable and friendly. It's been a great experience over the years and I highly recommend Steve DiOrios State Farm agency."
"Ann, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your loyal business over the years and are thrilled to hear about your positive experience with our customer service. The recommendation of our business brings my team and I endless joy. Call us anytime. - Stephen"
Kayla Snyder
June 10, 2024
"Can't say enough about how positive the experience was. I purchased life insurance & have no insurance background, so had a lot of questions that were answered in clear, understandable terms. Jack (Account Rep) is incredibly friendly, flexible, and easy to talk to while remaining professional and informative. Made the entire experience pleasant and positive, and we will absolutely call him in the future."
"Kayla, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Stephen"
MICHELE DOUGHERTY
June 7, 2024
"I HIGHLY recommend Jack at State Farm, his customer service is second to none. I appreciate that he took the time to professionally explain, in detail, all coverages for home, auto and an umbrella policy to fully protect me. I now have more coverage, tailored specifically to me, and I am still saving money over my old insurer. He is courteous, responsive, extremely knowledgeable and such a pleasure to deal with, simply top-notch. If it was an option, Jack would get 10 ⭐️ stars from me!"
"Michelle, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Stephen"
Emily Tobia
June 6, 2024
"I've worked with Steve and Jack and they are both wonderful! Very personal service. Would definitely recommend."
"Emily, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Stephen"
Nina Alston
May 28, 2024
"I appreciate the courtesy from Steve DiOrio and James Mitchell, the care and consideration and patience provided to me. The service is always timely and pleasant. Thank you so very much for excellent service for my mom's insurance needs. Many thanks again!"
"Thank you for the 5-star review, Nina! I am glad we were able to make assisting your mom with her insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Stephen "
Larry DeYoung
May 14, 2024
"Stephen DiOrio State Farm has been our property and casualty insurance agent since we moved to Radnor in 1978. The staff have always been helpful and responsive, and have guided us through the involved processes in the few times we have needed help. Real, live people actually answer the telephone when you call the office. I have no hesitation at all in recommending them."
"Thank you, Larry! I’m happy your insurance experience was so positive! My team and I appreciate your loyal business over the years, and have very much enjoyed working with you! Call us anytime. - Stephen "
Seth Reeser
April 26, 2024
"I've never had an agent that is so responsive, friendly, and on top of it. Jay keeps your best interests in mind and is always there to answer any questions. Keep up the great work!"
"Seth, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Stephen"
Ray M
April 16, 2024
"Jay my State Farm agent is great. His expertise and unwavering dedication not only secured the best rate imaginable for my car insurance but also crafted an experience that felt tailor-made just for me. Right from our initial conversation, Jay's genuine care and attention to detail reassured me that I was in capable hands. Jay went above and beyond to ensure I understood every aspect of my policy, patiently answering all my questions and concerns. It is evident that he genuinely cares about my well-being and peace of mind. I cannot express enough gratitude for Jay's exceptional service and support. And a heartfelt thank you to the Stephen DiOrio State Farm agency staff and Stephen DiOrio himself for their invaluable services. With Jay and Stephen DiOrio agency I feel like I have a trusted team looking out for my best interests. If you're in search of an insurance partner who truly cares, look no further than Jay and Stephen DiOrio."
"Ray, thank you so much for your kind review! Your experience with our team is exactly what we strive for. Our goal will always be to leave you with a satisfying experience! - Stephen "
Bradford Hahn
April 12, 2024
"Worked with Jack to get new auto and renter's insurance policies. It was my first time getting auto insurance and took the time to walk me through all the different components and explained them very clearly and answered all my questions. Couldn't be more pleased with my experience."
"Bradford, thank you so much for your kind words about Jack. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Stephen "
J Rster
April 5, 2024
"Stephen has been my insurance agent for many years. My service continues to be excellent. He has provided great insight into insurance considerations as my situation has changed over the years. My parents also relied upon his services."
"J, thank you for your kind feedback and loyal business over the years! Our doors will always be open to you and your family. My team and I will always strive to leave you with a wonderful customer service experience! - Stephen "
Tom Grube
April 2, 2024
"Switched to Steve and his crew 4 months ago for significant savings, and very pleased with the service and attentiveness on top of it. Transition was smooth and trouble free. Professionalism and responsiveness, especially Jay, has been excellent, and continues to reinforce the trust, and decision to move to them."
"Tom, we will always demonstrate an unwavering commitment to our customers needs. Thank you for your business and the trust you put into our State Farm team each day. - Stephen"
William Radel
March 26, 2024
"Stephen and his team are amazing to work with. They are very knowledgeable in the insurance industry and have guided me through many insurance transactions (buying and selling homes, cars, and insuring personal property, etc.). You get a true "boutique" service from them! Definitely better than calling the "800" number. More importantly, they have saved me a ton of money! Thank you!"
"William, I’m happy to hear we could provide you with a positive insurance experience. My team and I will always strive to leave you with a wonderful customer service experience! - Stephen "
Arvind Aravindhan
March 20, 2024
"I am terribly disappointed with State Farm and this agency. The agency group seems to be nice on the phone but their inability to get things resolved with corporate is rather disappointing and I think its a classic case of good cop/bad cop. They put a full court press on me to bring our 3 cars, multiples homes, and an umbrella policy. Once you did all that you are on your own. State Farm is the closest thing to a syndicate. They force you to their network body shop's but they cant say it upfront and as its illegal to do so. My Tesla was recommended by Devon Tesla service center to take it to Conestoga Collision. Once you take your car is in the body shop the nickel and diming starts. I ended up paying $750 out of pocket which has never happened in my 40 plus years of owning cars. My issue with this agency was who in the end is champeoning my cause ? You cant get anyone from State Farm on the phone. They dont have actual managers responding to you. Its always a call center and they dont care. The hope is your agent can assist but not this one. I thought long and hard to write this review. Inactivity in this matter is agreeing with State Farm."
"Arvind, I am always upset when policyholder experience falls short of what we all want and normally see at State Farm. I have remained personally involved in many, many calls on this claim and, admittedly, have not been able to provide the answers our valued policyholder has wanted to hear. Our claims partners have worked hard as well and, in the end, I have confidence that all concerns have been heard. While I am not empowered with the settlement of claims, my team and I work hard to facilitate professional dialogue between our customers and our claims partners and we’ll continue to do so with full transparency and empathy. - Stephen "
Will Crowley
March 8, 2024
"Great service, very thorough and timely to respond. Big help for first time car owners"
"Will, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Stephen "
NiaLena Caravasos
March 1, 2024
"As a federal criminal defense attorney in Philadelphia, I have been working with Stephen and Jay for several years now regarding my commercial property insurance for my law firm. During this time, they have helped me navigate through some very difficult circumstances, such as a fire in my prior building and the damage caused to my personal property, along with insuring very extensive and unique tenant improvements in my new office. When the fire occurred, I didn't know where to turn but Stephen pointed me in the right direction regarding a fire remediation company that proved to be just fabulous in working along with Stephen/Jay and the insurance company and the various vendors needed to restore and remediate my property. So, in these past few years, I have gotten to know them quite well because they have not just written insurance for me but have helped me far beyond the obvious due to very difficult circumstances, and I cannot recommend them highly enough!"
"Thank you so much for your loyal business over the years! We're grateful for the trust you have in our agency to serve and protect you each day! -Stephen"