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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Priscilla Rodriguez

March 3, 2023

5  out of  5 rating by Priscilla Rodriguez
"Jay Mitchell is wonderful to work with. Quick reply and answers to all my questions - Would highly recommend working with him."

Jackie Tegethoff

February 25, 2023

5  out of  5 rating by Jackie Tegethoff
"I worked with Janet who was super informative and saved me over $400 per six months with more coverage. She was also great with answering emails to my million questions in a very timely manner. We will be sticking with them for some time."

Kim Kocher

February 18, 2023

5  out of  5 rating by Kim Kocher
"Colin is super nice, professional & easy to talk to. Love my insurance company and all the wonderful people who work there!"

Bill Radel

December 14, 2022

5  out of  5 rating by Bill Radel
"Stephen DiOrio's team is the best! Stephen is extremely knowledgeable in the insurance space and quick to respond to questions. We live in an HOA community, and the insurance/coverage can be a little confusing to navigate. Stephen always makes sure we have the right amount of coverage and explains why we need it and how our policy works along with our HOA master policy. He is a great resource to have!"

T Wahoo

November 24, 2022

5  out of  5 rating by T Wahoo
"Very happy with this agency! We have dealt with Jay mainly, and he has been prompt and informative/responsive. We were with Allstate and saved almost 50% going with State Farm. Very happy we made the switch!"

Beth Dou

November 15, 2022

5  out of  5 rating by Beth Dou
"I called the local agency to find out why our insurance ID card was for 3 months while I had paid for 6 months. Colin was polite and professional and found out quickly that we are indeed covered for the whole 6 months. He told me he would email me a scanned version so that I can get it in no time. He did! Less than 10 minutes later, I have the new card. Really appreciate the efficiency. Oh, the 3 months thing was because we are new customers."

ghanem elzaher

November 8, 2022

5  out of  5 rating by ghanem elzaher
"The best"

brenda chabanchabanbrend

November 7, 2022

5  out of  5 rating by brenda chabanchabanbrend
"Great discounts. Always available when needed"


October 18, 2022

5  out of  5 rating by Brian
"5 stars for Michael Murphy. He is professional, knowledgeable and gets things done right the first time around. Definitely consider this branch in your home/auto insurance search, and you'll be lucky and know you're in good hands if Michael picks up."

Daniel Slaim

October 13, 2022

5  out of  5 rating by Daniel Slaim
"We received incredible, friendly, and thorough service following a car accident."

Lynnell Williams, RN

September 27, 2022

5  out of  5 rating by Lynnell Williams, RN
"My family has been with Stephen DiOrio’s State Farm office for over 20 years. I recently moved to Delaware and was grateful that they were licensed in Delaware also. This was my first time working with Lisa and she made the transfer seamless for us. She followed up with us constantly. She returned calls and emails. I had a thousand and one questions and she answered them. The ones she didn’t have the answers to she got answers for them. She made us feel like she was invested with us to get things done right. She is totally appreciated by my family. Great job Lisa!!"

Ken Wesler

September 22, 2022

5  out of  5 rating by Ken Wesler
"I called to report an accident. Michael answered my call, and his first concern was whether I was ok. Then, I was given the necessary information and promptly transferred to file my claim which was just as easy and the people were also great. I highly recommend them. It's people that makes the difference."

Linda Gedney

September 20, 2022

5  out of  5 rating by Linda Gedney
"After interacting with Lisa on the phone numerous times, I can say that her patience, professionalism, and hard work are always top notch and she is is always on top of things. She located everything I needed today for my accountant and he was impressed with her quick and the accurate responses. She found the information immediately. Give her a call for any insurance needs you will not be disappointed and know you're in good hands when she answers!"

Amanda Vos Strache

August 30, 2022

5  out of  5 rating by Amanda Vos Strache
"Amazing service! I have both my renters and car insurance with them. Prices are competitive and they treat each customer as if we are part of their family."

Miss Quinones

August 29, 2022

1  out of  5 rating by Miss Quinones
"I was a member for over 5 years I had full coverage and life insurance after I changed to liability auto insurance it seems the performance of service went downhill they terminated my insurance auto and life for no reason at all with no notice over 5 years no accidents I always paid my bills on time and they just terminate me with no notice I was driving with no coverage thanks to State Farm I would not have notice had I never called to add home insurance. This experience was awful every thing was good when I was paying more (full coverage) but when you want to save especially after buying a house during a pandemic service goes down! They don’t care they just want your money. When I called they had no clue why my insurance was canceled he tried to tell me payment issues but I found that to be odd because I had auto pay set up and they would normally send an email or text if payments were not available.the audacity to ask me if I want to open up a new policy so just forget about all the years I’ve been a member? Nope your loss of a good customer I will take my business else where! Thankfully I saw this when I’m getting a new car now in need of coverage for 2 cars home and life insurance. Let me give Flo from progressive a call because State Farm is not like a good neighbor and are not there ! PS I got a much better rate I can’t believe how much more i was paying for years at State Farm WoW! Ripped off I guess the joke was on me"

Shawn McGonigal

August 11, 2022

5  out of  5 rating by Shawn McGonigal
"Lisa was such a peach with helping me finish my payments over the phone."

Amy VanDerhei

August 5, 2022

3  out of  5 rating by Amy VanDerhei
"I do not appreciate the multiple attempts at trying to upsell but it the most competitive rate"

mc donnelly

June 23, 2022

5  out of  5 rating by mc donnelly
"I wanted to transfer insurance and State Farm Wayne gave me a quick estimate that was lower than my old policy with the same coverage. I was able to very quickly change my policy. Jay and Stephen are friendly and very helpful!"

Kimberly White

February 3, 2022

5  out of  5 rating by Kimberly White
"Stephen Di'Orio is great. Always helpful and very responsive. A pleasure to work with!"

Mark Krieg

January 11, 2022

5  out of  5 rating by Mark Krieg
"Our client had asked for additional insurance for this project and Steve's office didn't miss a beat and delivered a revised policy with all the extras that were needed. Outstanding service , Thank you State Farm."

Robert Leisk

December 11, 2021

5  out of  5 rating by Robert Leisk
"Incredible service. Really worked with me to resolve some difficult pricing issues. I strongly recommend using Steve and he’s team."

Margaret Zelsnack

October 5, 2021

5  out of  5 rating by Margaret Zelsnack
"This is long overdue, but Lisa DeNicola at State Farm is a rock star. I can't thank her enough for her assistance this past summer. I had to come to the painful decision to let my Elantra go and get another vehicle (and in a short amount of time). Lisa endured many a phone call and email from me to help me along in this process. One day I was sure about a Subaru and had her go through updating my insurance. Then maybe like a few hours later, "Uh, Lisa, I'm going with a Hyundai instead. Can we reverse what you just did?" Lisa was so helpful and patient while I changed my mind and worked to get my insurance updated so my new vehicle would be covered. In fact, Lisa is always helpful (and personable) when I call about my automotive needs. State Farm is very fortunate to have such an invaluable employee. Treat her well, State Farm."

Erdi Elmasllari

August 25, 2021

5  out of  5 rating by Erdi Elmasllari
"Malvern office rocks"


August 14, 2021

5  out of  5 rating by N B
"Lisa helped us get insurance for our new car. She went above and beyond answering my questions. She is a role model for what customer service should be. Thank you Lisa!"

Meg Reiher

July 15, 2021

5  out of  5 rating by Meg Reiher
"Lisa will go above and beyond to make sure you are getting the best policy for a great price!"